We ask that you complete the ‘Returns Form’ and send this along with your package. Simply fill out your Returns Sheet, reseal your package and send it back to the address on your Returns Sheet: Please Contact us at any further information. Unfortunately, it is not possible to return products purchased outside of Ireland or Northern Ireland. After accepting your returned items, we will reimburse the price you paid for your good(s) to your original credit or debit card.
Once we have received your item(s) we will consider the condition of the goods being returned before authorising refunds or exchanges. Simply fill out your Returns Sheet, reseal your package and send it back to the address on your Returns Sheet. Although we will be happy to assist you in returning your order and completing a new order for the new item(s) you may wish to purchase online. ExchangesĮxchanges are not available online. We regret that we are unable to cover return postage costs or refund the original postage charges unless the return is due to our own error, therefore, original postage costs are non refundable. Unfortunately, if you return an Inglot product, the costs and risks associated with postage are your own. If you do receive a Faulty or Incorrect Product, please Contact Us immediately. This does not apply to faulty or incorrectly supplied goods where your statutory rights are unaffected.
We cannot accept cosmetics which have been opened, tested or partially used.
For reasons of health and hygiene, we are unable to accept returns on brushes, lip products and mascara. Ireland Terms and Conditions of your ReturnĪll items will be refunded if returned within the stated time-frame and as long as they are unused, unopened and have not been removed from the original packaging.
INGLOT KOHL PENC FULL
If you are not completely satisfied with your purchase, you can return items to Inglot Headquarters, Ireland or to any of our Inglot stores within 14 days (from the delivery date) for a full refund. When posting, please remember to complete and enclose a returns form (download here) along with the items you wish to return to:
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